→ Terms & Conditions

TERMS AND CONDITIONS

Reservations

Prior to making a reservation, we strongly advise that you read our Terms and Conditions. Please feel free to contact us should you need clarifications.

By making reservations, you agree that you are bound by these Terms and conditions:
• All documentation will be completed by the guest before checking in.
• A deposit of 50% is required to secure your Reservation.
• The Guest in whose name the booking is made under takes full responsibility & liability for all costs incurred
  by his/hers/ their party or guests.
• Reservations should be made well in advance of your required date to avoid disappointment.
• Reservations will be accepted online or via any written confirmation from guest.
• All bookings are subjected to our online published terms & conditions.
• No bookings will be confirmed until the required deposit has been received.

Cancellation
• All bookings are subject to our cancellation policy with the following percentage of the deposit to be forfeited
  should the booking be cancelled:
• No show (non-arrivals) – 100% of deposit will be forfeited;
• Cancellation of booking 0-7 days prior to arrival, 100% of the deposit will be forfeited;
• Cancellation of booking 7-14 days prior to arrival, 100% of the deposit will be forfeited;
• Cancellation of booking 14-21 days prior to arrival, 75% of the deposit will be forfeited;
• Cancellation of booking 21-60 days prior to arrival, 50% of the deposit will be forfeited;
• If no deposit was paid the guest will be liable for payment of a cancellation fee, the value of which will be
   calculated in the same manner as the deposit to be forfeited as set out above.

Cancellation / Shortening of Stay

• Cancellation of accommodation 1 day after arrival and checking inn – 50% of balance will be payable
• Cancellation of accommodation 2 days after arrival and checking inn – 100% of balance will be payable

General terms

• Check in 14h00
• Check out 10h00
• Smoking is disallowed in any of the rooms in the house - ashtrays are strategically placed on the patios for the
   purpose.
• We would raise a charge of R50 per day corkage fee for consumption of personal alcoholic / soft drinks.
• Dinner includes a glass house wine / soft drink.
• We do not provide facilities for self catering of any kind.
• No food stuff is allowed inside our bedrooms.